Privacy Policy

Effective Date: September 10, 2026

Cole Family Dentistry respects your privacy and is committed to protecting the information you provide when using our website. This Privacy Policy explains how information may be collected, used and protected when you visit our website, submit a contact form or interact with third-party services linked from our site.

This Privacy Policy applies to the Cole Family Dentistry website and does not replace our Notice of Privacy Practices regarding protected health information.

Information We May Collect

When you use this website, we may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Information submitted through our general contact form
  • Information you provide when requesting an appointment or contacting our office

We ask that you do not submit sensitive medical information, Social Security numbers, insurance identification numbers or other confidential health information through our general website contact form.

If you need to discuss private medical or dental information, please contact our office directly.

How We May Use Your Information

Information submitted through this website may be used to:

  • Respond to questions or messages
  • Assist with appointment requests
  • Provide general information about our services
  • Communicate with you regarding your inquiry
  • Improve the functionality and usability of our website
  • Protect the security and operation of the website

We do not sell personal information submitted through our website.

Online Scheduling

Our website may provide links to an online scheduling service operated by a third-party provider.

When you use an external scheduling system, information you provide is subject to the privacy practices and terms of that service provider. We encourage you to review the provider’s privacy policy before submitting personal information.

Contact Forms and Email

Messages submitted through our website contact form may be transmitted using standard website or email technology.

Standard email and website forms may not be appropriate for confidential medical or dental information. Please do not use the general contact form to submit detailed health information or urgent medical concerns.

For private or time-sensitive matters, please call our office at (601) 845-6357.

Protected Health Information

Cole Family Dentistry may be subject to federal and state laws governing the privacy and security of protected health information, including the Health Insurance Portability and Accountability Act, commonly known as HIPAA.

Information maintained as part of your dental or medical record is handled separately from general website information and is governed by our Notice of Privacy Practices.

This website Privacy Policy is not intended to replace or modify our Notice of Privacy Practices.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly and understand how visitors interact with the site.

These technologies may collect information such as:

  • Browser type
  • Device type
  • Pages visited
  • Approximate geographic location
  • Referring website
  • Date and time of visits
  • General website interaction information

We may use website analytics services to better understand site performance and improve the visitor experience.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Google Services

Our website may use or display services provided by Google, including features such as:

  • Google Maps
  • Google Reviews
  • Google Analytics or similar website measurement tools
  • Links to our Google Business Profile

These services may collect information according to Google’s own privacy practices.

Cole Family Dentistry does not control how third-party services collect or use information once you interact with those services.

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including scheduling providers, financing providers such as CareCredit, social media platforms and other external resources.

Once you leave our website, the privacy practices of the third-party website apply. Cole Family Dentistry is not responsible for the privacy practices, content or security of external websites.

We encourage you to review the privacy policies of any third-party service before providing personal information.

Website Security

We take reasonable steps to help protect information submitted through our website and to maintain the security of our website.

However, no website, email system or internet transmission can be guaranteed to be completely secure. Visitors should avoid transmitting highly sensitive or confidential information through standard website forms or email.

Children’s Privacy

This website is intended to provide information about dental services to patients and families.

We do not knowingly use the website to collect personal information directly from children without appropriate involvement from a parent or legal guardian.

Parents or guardians who believe a child has submitted personal information through the website may contact our office.

Your Privacy Choices

You may contact us if you would like to:

  • Ask what information you submitted through the website
  • Request correction of website contact information
  • Ask that a general website inquiry be deleted when appropriate
  • Ask questions about this Privacy Policy

Certain information may need to be retained when required by law, for legitimate business purposes or as part of a patient’s dental record.

Requests involving protected health information may be handled according to our Notice of Privacy Practices and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, technology, services or legal requirements.

When changes are made, the updated effective date will appear at the top of this page.

Contact Cole Family Dentistry

If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact:

Cole Family Dentistry
2614 Highway 49 South
Florence, MS 39073

Phone: (601) 845-6357
Email: cole.dental@yahoo.com

For questions involving your dental records or protected health information, please contact our office directly.